Why I Think Juvenile Contact Matters More Than Most Calls

The Calls That Stick With Me Most of the calls I run are routine. A few are not. The ones that stick are the ones involving kids, because how those go can point a young person in one direction or another for years. I did not always think about it this way. Early on, a […]

Training Is Not A Box To Check

The Moment Training Actually Matters Most people picture training as a classroom, a binder, and a test at the end. That’s the part everyone sees. The part that matters happens later, when you’re on a call and there’s no time to think through options. You just react. What comes out in that moment is whatever […]